My Portfolio

As an Information Architect at Postmedia Network, created wireframes, user flows, and business requirements documents while addressing user motivations and pain points.

Worked fully remote as part of Scotiabank’s LATAM UX team, collaborating across Colombia, Peru, Chile, and Mexico.
Collaborated with international teams to shape Scotiabank’s future banking experiences.

​The website had a generic theme with listed products, but didn’t reflect the company’s soul. Our task was to create a custom theme, leveraging Shopify 2.0, taking care of scalable design for future company growth, moving away from a product-centric focus to a user-centric design, and creating a mobile-first approach to shopping experience.

Delivered UX design across diverse projects for Citibank, AT&T, and Nissan Infiniti. Enhanced Costa Rica’s UX community through online mentorship, elevating local design processes and practices.

BDO USA and Canada have common goals as a global entity and some uniqueness that needs to be reflected in their new websites. 

As UX Designer at IceMobile for OXXO (Mexico’s largest convenience chain with 20,000+ stores), UX design, and UX research collaboration for their loyalty program OXXO Premia. Collaborated across international teams in Amsterdam, Toronto, and Mexico City to deliver seamless reward experiences.

At IceMobile, redesigned the Air Miles app (Canada’s leading loyalty program) to make earning/redeeming miles intuitive across in-store and online purchases. Created wireframes, user flows, UX documentation, and collaborated with research for continuous “pulse testing” in bi-weekly agile sprints.

Collaborated remotely with the USA-based team to design two key B2B experiences: restaurant inventory review and front-facing booking management.