Critical Mass

Delivered UX design across diverse projects for Citibank, AT&T, and Nissan Infiniti. Enhanced Costa Rica’s UX community through online mentorship, elevating local design processes and practices.

Accountable for: Competitive analysis, heuristic analysis, user flows,  scenarios, user journeys, wireframes & prototypes for user testing.

Citibank Projects Banking, personal dashboard, Citi Home-ownership & Citibank app - Refinancing payments in-app. I implemented features such as advanced search, transaction history, integrated rewards,  mortgage applications, online calculators, and more..